We Work with Utilities

Transforming Data

Into Residential Energy Savings

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We help utility companies...

Drive Residential Energy Savings

by showing customers exactly how they're using energy and how best to save

Elevate Customer Satisfaction

by providing customers with a hyper-personalized experience

Increase DSM/DR program participation

by delivering the right message, to the right customers, at the right time

Decrease Customer Churn

by providing retail utilities with the appliance-level insights needed to engage and retain customers

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What We Do

We turn smart meter data into powerful insights

We analyze each customer's consumption data to determine the energy used by major appliances and provide your customers with personalized insights, peer comparisons & tailored savings recommendations.

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Omni-Channel Distribution

Delivered To Your Customers Over Their Channel of Choice

Through our Powerful Insights platform, we're able to deliver Home Energy Reports to your clients through their channel of choice or integrate appliance-level insights, social benchmarking and tailored recommendations into various channels through the Ecotagious APIs.

Distribution-Channels
The Difference

Achieve Best-in-Class
Energy Savings

Average Winter Electricity Savings

3.2%

(Third-Party Verified)

Average Natural Gas Savings

2.1%

(Third-Party Verified)

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Third-Party Verified Results

Industry-Leading Results

Ecotagious has successfully helped utilities achieve objectives through turnkey programs that offer customers personalized insights and an enhanced customer experience.

3.2

Average Winter Electricity Savings
2.1
Average Natural Gas Savings
0.3
Opt-Out Rates
22
Opt-In Rates
5
Increase in Customer Satisfaction
14
Customer Churn Reduction
82
Email Open Rate
68
Email Re-Open Rate
Personalized Insights

Need more than a static voice assistant?

Simply having a voice assistant solution that delivers static responses doesn’t increase engagement, nor does it deliver results. Our personalized voice assistant solution provides personalized, appliance-level insights allowing for much more engaging conversations giving your customers a unique and valuable experience.

Learn More
smart-speaker-city-news

City News: Track Energy Use With Smart Speakers

| News, Voice Assistant | No Comments
Track energy use in your home. Isabelle Raghem from City News recently featured BC Hydro's Smart Speaker…
ecotagious-record-growth

Ecotagious accelerates into 2019 with record growth

| News | No Comments
PRESS RELEASE 01 Feb 2019 Vancouver, British Columbia -- Ecotagious, a leader in energy analytics…
ecotagious-voice-assistant

How Utilities Are Combining Voice and Analytics for Customer Engagement

| Customer Engagement, Voice Assistant | No Comments
Several partnerships announced this year suggest a new approach in how utilities use voice technology…
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Ecotagious has been great to work with. Very professional. Great service—both for us and our customers.

Wendy WatsonCommunication Officer - Greater Sudbury Hydro

Ecotagious has provided an excellent turnkey program with little to no additional resources required to implement.

Roxanne DesRoschesExecutive Assistant - Northern Ontario Wires

They’ve enabled incredible customer engagement that drives cost-effective conservation results.

Stephen SotilleConservation Officer - Utilities Kingston & Kingston Hydro

Let's Get Started

Interested in Home Energy Reports, energy efficiency, and voice assistant solutions? Let us know and we would love to connect.

Get in Touch